Raleys Supermarket Complaints and Reviews

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Raleys Supermarket
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  • 11 complaints
  • $47 claimed losses
  • $4 average
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  • Jun 23
  • Supermarkets and Malls
  • Tracy, California
  • Rude Assistant Manager
  • 1
  • 5

This is a comment from 6/22/14 (evening). Penny, store manager, was very rude to my sister and me last night. Penny was helping a customer in a different line and the bagger/courtesy clerk was helping us by bagging our groceries...our checker was gone to help elsewhere in the store and asked the courtesy clerk to finished bagging our grocery. That's when Penny turned around and told the... Read more

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  • May 12
  • Food Stores
  • Manteca, California
  • Service
  • 1
  • 12

Just came from my local Raleys store, extremely dissatisfied with service. There was no register opened, only self check-outs. My mom is handicap and I was trying to scan a full cart and bag. The machine kept stopping saying I removed an item. It took me over 20 minute so check myself out, while my Mom had to stand and wait. I finally had to have the Deli service find the manager-who was no where... Read more

Was this review helpful? 0 1

  • Dec 13, 2013
  • Food Stores
  • Raleys Brand Graape Juice Cocktail
  • 13

I drink a lot of grape juice mostly Welches. On December 12, 2013 I tried Relays brand grape juice cocktail light. When I reached the bottom of the bottle it has crystals of some kind. It is not sugar. I don't know what it is. I have never had this happen to me before. I am taking it to be tested tomorrow then I am taking back to relays. I will never buy a Relays product again. I did not save... Read more

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  • Jun 17, 2013
  • Drug Stores and Drugs
  • Stockton, California
  • Pharmacy
  • 2
  • 54

I use to love Raley's however, they recently closed there pharmacy in Stockton #305. Customers were never informed of this. Apparently records were referred to Walgreens. This appears to be a violation of the Heppa law, in regards to transferring medical information without notifying coustomers. Since Raleys no longer provides pharmacy services, I will be transferring my precriptions to be... Read more

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  • May 15, 2013
  • Supermarkets and Malls
  • Galt, California
  • Supervisor
  • 2
  • 40

There was an incident at Raley's Galt, Ca. An employee was 20 minutes late and the supervisor (Sue) began to repremand this employee for being late. She then proceeded to have this employee "Drop and give her 20 push ups in the store where all the other employees saw and the customers saw this also. He got down and did 4 pushups and got up, she then proceeded to tell him that was only 4 I... Read more

Was this review helpful? 0 5

  • Feb 10, 2013
  • Food Stores
  • Customer Service
  • 31

I shop at Raleys for over 10 years now in Rohnert Park. I have experienced problems and attitude from the same emloyee on several occasions. The name of employee is Thomas and he appears to be in some type of mgt position and does cashier and customer service counter. Again my last visit at the service counter I was doing a return to him and he was unpleasant when he asked me what can he do for... Read more

Was this review helpful? 0 5

  • Jan 05, 2013
  • Food Stores
  • 72

This has happened more than 2 times with the same employee named Thomas. He has been extremley very rude to me on seperate shopping visits to the store. Once at the customer service booth which I pushed button for service and waited for about 4 to 5 minutes then when he came he looked angry and was being very rude and short when I asked why does service take so long? The other time I went through... Read more

Was this review helpful? 0 3

  • Nov 14, 2012
  • Food Stores
  • Davis, California
  • 1
  • 106

On 11/9/12 approximately 4:15 P.M. I went into the Bel Air market located at 1540 West El Camino Avenue to redeem the advertised offer sent to me via the internet which stated they would give me several items free if only I would spend $20. Well I had to go grocery shopping anyway so I decided to check it out. Upon entering the store I encountered one of their employees whom I showed the offer... Read more

Was this review helpful? 4 5

  • Oct 18, 2012
  • Food Vendors
  • San Jose, California
  • Whole Cooked Meatloaf From The Deli Department
  • 1
  • 62

I bought a cooked meatloaf and I became ill 12 hours after eating it. I was dehydrated and spent 7 hours in the emergency room,5 days after the onset. I reported it to the health dept. but raley's had cleaned up the store. I used the bad judgement and called the store 3 days after becoming ill. I only told them the meat had no flavor and was mushy in the center. That was enough to tip them... Read more

Was this review helpful? 0 2

  • Jun 07, 2012
  • Products
  • Chico, California
  • Nob Hill Artisan Bread Demonstration
  • 45
Raleys Supermarket - Demo?  Raley's Says No-No
1 of 2

I am a demonstrator. I extoll the virtues of foods or merchandise in a retail setting. You probably have seen these "guests" in retail establishments. But when you're hired to be a customer service representative distributing food or drink, you have a code to live by. My code: treat others as you would treat yourself. But when someone takes something the wrong way, you're screwed. ... Read more

Was this review helpful? 0 1
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